The Ministry of External Affairs (MEA) is responsible for issuing Passports to Indian citizens. MEA issues passports through a network of 37 passport offices across the country. Passport Seva Kendras (PSKs) are transforming passport and related services in India. And it strives to provide best-in-class experience to Indian citizens.
An Indian Passport is a passport issued by order of President of India to Indian citizens for the purpose of international travel. Three types of Passports issued are Ordinary, Official and Diplomatic passports. Applicants have to select the passport type in order to check passport status by furnishing application number or name and date of birth.
Check passport status ONLINE –
Users can check their passport status online by using their acknowledgment number or date of birth or Name. To do this you have to visit the PSP portal i.e., the passport website www.passportindia.gov.in and on the home page you will have the option to ‘Track Your Application Status’. Clicking this link will redirect you to a page where you will have to key in the following information –
- Application Type
- You will then have to key in your file number. The file number contains 15 alphanumeric characters and is mentioned on the acknowledgement receipt. This receipt is issued at the end of the application process at the PSK i.e., at the exit counter. It is also issued at the end of the manual application process at the DPC, SPC, CSC. You can check passport status by reference file number.
- The last field will require you to fill in your date of birth.
If you have submitted this information correctly, you will move to the ‘Status Tracker’ page. Here, you can view the following details-
- Your file number
- Your first and last name
- The application submission date
- The passport current status.
This will tell you at which stage of the procedure your passport application is in and you can await delivery of your passport or take action in case of a delay, accordingly.
Passport Tracking By National Call Centre/IVRS –
For passport tracking inquiry / related services inquiries (or information you cannot find on the website), you can contact the passport national call center using a toll-free number 1800-258-1800. You can either key in your file number directly through IVR or speak to customer representative to whom you will have to provide your file number as well as your birth date.
Tracking Passport Status by HELPDESK –
Alternatively, you can also find information in the grievances and feedback section of the passport portal that deals only with email inquiries. Passport Seva Kendras (PSKs) have a helpdesk which can help with Indian passport inquiries on application status or updates. If you wish to you can reach out to your passport office via e-mail or by placing a call to the PO.
Check Passport Status through SMS –
Through your mobile phone you can opt for the Premium SMS service through which you will receive status updates on your passport application (up to 9 status updates). This comes at a charge of ₹. 40 that is payable only once at the time of enrollment. You can pay and enroll for this service at the PSK when you go there to submit your application. Besides receiving automatic application progress notifications, you can use this service to make your own text inquiries to track your application. To do so send a text message (SMS) by typing in STATUS, then leave a space and enter the 15 digit alphanumeric file number to 9704100100.
E.g. STATUS IPK347275308405.
Passport Status Tracking by mPassport Seva app –
Riding on the new wave of information dissemination, Ministry of External Affairs has brought the passport related information on the mobile for smartphone users. Users can now access this information on their smartphones using mobile app mPassport Seva.
mPassport Seva is designed primarily for the citizens who are interested in Passport related information only. It’s a light weight, easy to use app that provides specific details on areas such as Location of centers, Fee, Application Status, Contact Information and other General Information.
The users can track status of their passport applications using file number and date of birth. For dispatched passports, the delivery status can also be tracked.
Indian Passport Application Status Types:
Your passport status is constantly updated as it moves through the entire passport application to delivery chain. When tracking your passport application you may come across these statuses messages indicating its progress through the system.
- Application submitted
- Application under review or under review with reason
- Police Verification initiated or pending
- Police Verification report submitted or under review or not clear
- Passport granted or printed or dispatched or returned undelivered
- PCC application forwarded or granted
You can take action, if required, according to the status displayed.
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