If you have filed your Income Tax returns and haven’t received a tax refund, you can easily check refund status in the nsdl website. The last date to file Income Tax returns that is ITR in FY 2021-22 was 31st July 2022. You are entitled to refund if the amount tax paid by you is greater than the actual tax amount. Don’t worry; it’s very easy to track income tax refund status. Please read the blog which will explain you how to check nsdl refund status, the possible reasons you haven’t received income tax refund and also tin NSDL refund status, process for NSDL refund status check, NSDL income tax refund status.

NSDL Refund status

An Indian tax payer is entitled to income tax refund if he/she has paid more than the tax amount. The Refund Banker Scheme was introduced from 24th May 2007 and is operational for non-corporate taxpayers assessed in Ahmedabad Allahabad, Bangalore, Bhubaneswar, Chennai, Cochin, Chandigarh, Delhi, Hyderabad Mumbai, Kanpur, Kolkata, Mumbai, Pune, Patna, Cochin and Trivandrum.

In the ‘Refund Banker Scheme’, the refunds produced on processing of Income tax Returns by the Assessing officers/ CPC-Bangalore are transferred to State Bank of India, CMP (Cash Management Product) branch, Mumbai (Refund Banker) on the next day of income tax returns processing. The income tax refund is processed by State Bank of India (SBI) and is directly transferred to the bank accounts nominated by the taxpayers in their Income Tax returns filing. 

Refund is credited in two ways: –

  1. RTGS/NECS – RTGS stands for Real time Gross Settlement and NECS stands for National Electronic Clearing System. RTGS is a payment facility provided by the banks, that enables the instant and complete electronic transfer of funds from one bank to another and from one place to another. NECS is a RBI-approved for electronic fund transfer anywhere across India. This means nsdl income tax refund will be credited directly to your bank account if the bank details like account, MICR code of the bank, communication address provided by you are correct. 
  2. Cheque – If the bank details are incorrect or invalid, the income tax refund will be provided by a cheque from your bank. 

Your ‘Refund paid’ status is also reflected in the ‘Tax Credit Statements’ in Form 26AS. You will only receive income tax refund after your Income tax returns have been processed and the Income tax has sent an Intimation notice that you will receive a refund.

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Application procedure for NSDL refund status

Taxpayers can check nsdl income tax refund status 10 days after their refund has been sent by the Assessing Officer to the Refund Banker by entering their ‘PAN’ and ‘Assessment Year’. You can check your nsdl refund status at two websites: –

E-Filing website
  • Visit Income Tax Portal, Government of India Login Page
  • Log in with PAN/Aadhar/other relevant USER ID mentioned in the page.  On the next page, enter your password for the E-filling website 
  • Enter the captcha shown on-screen.  
  • Navigate to ‘e-File’ option and click on ‘Income Tax Returns’. Thereafter, select ‘View Filed Returns’ and ‘View Details’.
  • Your nsdl refund status will be shown with the help of following options.
  • “Refund Issued” – The refund amount, the mode of payment and the date of clearance of refund are displayed.
  • Refund Failure” – The reason for failure to clear refund, date of communication and registered Email ID are displayed. 
  • ‘Refund Kept on Hold’ – You have some outstanding demand from previous financial years. 
  • ‘No Records Found’ – The IT department has not processed your income tax returns or is yet to publish your refund details.
TIN NSDL refund status
  • Enter your PAN, the Assessment Year, and the Captcha shown in the box.
  • Click on the ‘Proceed‘ button to check the nsdl itr refund status.

Application procedure for refund re-issue

If your income tax refund is confirmed but you haven’t received it yet, you need to check the nsdl refund status. If you receive a message that “Refund failed”, you need to raise a nsdl refund re-issue request. The steps to raise such a request are given below:-

  1. Visit website
  2.  Login with your User ID, Password, DOB, and the Captcha code.
  3. Navigate to ‘My Account‘ and then click on the ‘Service Request‘ option.
  4. Navigate to ‘Request Category‘ and then click on the ‘New Request‘ option, and select ‘Refund Reissue’. 
  5. The screen will display which all the acknowledgment numbers for every financial year during which you filed your Income Tax. Click on the ‘Submit’ option under the ‘Response’ category for the year you want the refund.
  6. Fill in details such as your Bank Account Number, Account Type, IFSC Code, Bank Name, and then click on ‘Submit’.
  7. The amount will then be refunded to your bank account after a few days.

Reasons for not receiving tax refund

The possible reasons for not receiving an income tax refund are:-

  1. Income tax Department has not processed your Income tax Returns.
  2. PAN card is not linked with Aadhar card.
  3. Bank account is not pre-validated.
  4. If you have any outstanding demands from previous financial years.
  5. The IT department thinks that you are not eligible for refund after processing your income tax returns.

If your refund status shows that it has been processed but you didn’t receive it yet. This means that there some issues with the SBI account maintained for credit of refunds. The possible reasons for failure of RTGS/NECS transfer are: –

  1. The  particular Account had been closed
  2. Operations in the particular Account Account had been stopped /restricted /On Hold
  3. The particular Account may be FD/Loan/PPF account.
  4. The particular Account may be NRI account
  5. The Account holder may have passed away.
  6. Bank Account details were incorrect
Q1. How many days will it take for the refund to reflect in my account?

It will take 30-35 days for the refund to reflect in your SBI account. 

Q2. Whom should I contact for income tax refund queries?

You can contact Ayakar Sampark Kendra at 1800-180-1961 or mail them at. You can also contact CPC Bangalore on 1800-425-2229 or 080-43456700.

Q3. If my income tax refund has been delayed, will there be any compensation for me?

Yes, you are entitled to compensation if your refund is delayed. You will get 0.5% per month interest on your amount which was due. This interest will be calculated from 1 April of the Assessment Year to the date on which your refund has been given.